B2B Telco Relationship Manager — Growth & Retention

Manatal; Taguig; Hybrid; PHP 600,000 - 1,000,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Paid time-off

Group life insurance

Job summary

MicroSourcing is seeking a Relationship Manager for B2B AU Telco in Taguig to manage a Mid‑Market portfolio onsite. You will support sales teams, nurture key customer relationships, and drive growth through retention and cross‑selling, while coordinating with internal teams.

The role requires a degree in business/engineering/accounting, 4+ years in B2B telco sales, and strong CRM/reporting skills (Salesforce, Tableau). This is an onsite, dayshift position in Taguig.

Qualifications

• Degree in business, engineering, or accounting.
• IT B2B telco sales experience, 4+ years.
• Proven ability to meet/exceed sales targets.
• CRM and reporting systems experience (Salesforce, Tableau).
• Proficient in Office 365; experience in virtual sales teams.

Responsibilities

• Provide lifecycle support for a portfolio of Mid‑Market customers.
• Assist Sales teams in maintaining relationships and growing the existing customer base.
• Work with sales to manage and grow a defined portfolio and deepen relationships.
• End‑to‑end account management toward sales targets; address port threats and escalations.
• Handle bill interpretation, complaints resolution, and account changes; act as conduit between sales and customers.
• Escalate issues and provide basic technical support.
• Identify opportunities and sell new products to SMB customers.
• Promote value‑added services and align with sales channels to drive growth.

Skills

B2B telco sales

CRM systems

Sales targets

O365 proficiency

Virtual sales team

Multinational environment

Education

Business/Engineering/Accounting degree

Tools

Salesforce

Tableau

Office 365

Job description

MicroSourcing is seeking a Relationship Manager for B2B AU Telco in Taguig to manage a Mid‑Market portfolio onsite. You will support sales teams, nurture key customer relationships, and drive growth through retention and cross‑selling, while coordinating with internal teams.

The role requires a degree in business/engineering/accounting, 4+ years in B2B telco sales, and strong CRM/reporting skills (Salesforce, Tableau). This is an onsite, dayshift position in Taguig.