Telco B2B Sales Leader – Growth & Retention

MicroSourcing; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Healthcare day one

Above-market pay

Paid time off

Group life insurance

Performance bonuses

Collaborative culture

Flexible work arrangements

Learning & development

Inclusive culture

Job summary

MicroSourcing in Taguig is seeking a Sales Manager to lead a portfolio of Mid‑Market customers and support a dynamic challenger in the Australian telco space. You will collaborate with sales teams, manage relationships, drive growth, and perform end‑to‑end account management, including retention activities and cross‑selling of existing products.

Onsite, dayshift at Picadilly Star Building; the role offers a collaborative culture, global exposure, and opportunities for career growth within a

Qualifications

• 2–3 years of B2B telco sales or B2B sales career experience.
• Proven experience meeting and exceeding sales targets.
• Knowledge of CRM and reporting systems such as Salesforce, Tableau, etc.
• Intermediate knowledge of O365 applications.
• Experience working in a virtual sales team.
• Experience working for a multi‑national organization.
• Identifies, develops, and maintains profitable long‑term customer relationships.

Responsibilities

• Provide life cycle support for a portfolio of Mid‑Market customers.
• Assist sales teams in maintaining relationships with business customers through collaborative activity and ongoing sales growth of the existing customer base.
• Work with sales teams to manage and grow a defined portfolio of customer segments, deepen and strengthen customer relationships.
• Deliver ongoing sales activity which includes retention and growth of customers, deepening share of wallet, welcome calls, health‑check campaigns, effective case management of port threats.
• Perform end‑to‑end account management, working toward a sales target.
• Support bill interpretation, complaint resolution, account changes, and act as a conduit between sales and the customer.
• Escalate issues on behalf of customers where necessary and provide basic technical support.
• Identify opportunities and sell new products to existing SMB customers.
• Promote specific value‑added services as required. Work with sales channels to understand client requirements and develop a contact strategy to deliver growth through new products and retention of existing ones.
• Continually seek opportunities to improve customer experience.
• Serve as the internal referral point for retention, sales escalations, and sales opportunities.
• Build and maintain strong customer relationships.

Skills

B2B telco sales

Sales targets

Virtual sales

Commercial relationships

Multinational experience

Tools

Salesforce

Tableau

O365

Job description

MicroSourcing in Taguig is seeking a Sales Manager to lead a portfolio of Mid‑Market customers and support a dynamic challenger in the Australian telco space. You will collaborate with sales teams, manage relationships, drive growth, and perform end‑to‑end account management, including retention activities and cross‑selling of existing products.

Onsite, dayshift at Picadilly Star Building; the role offers a collaborative culture, global exposure, and opportunities for career growth within a