Telco B2B Sales Account Manager: Growth & Retention

MicroSourcing International; Taguig; Presencial; PHP 600.000 - 900.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare coverage on day one

Paid time off

Group life insurance

Performance bonuses

Flexible work arrangements

Descripción de la vacante

MicroSourcing invites you to join a growing team supporting a major Australian telco challenger. As a Sales Account Manager, you will nurture mid‑market clients, collaborate with Sales teams, and drive retention and growth through proactive outreach and value‑added services.

Join a dynamic environment with opportunities for career growth, healthcare coverage from day one, and a culture that values diversity.

Formación

• 2–3 years of B2B telco sales or B2B sales career experience.
• Proven experience meeting and exceeding sales targets.
• Knowledge of CRM and reporting systems (e.g., Salesforce, Tableau).
• Intermediate knowledge of O365 applications.
• Experience working in a virtual sales team and with a multinational company.

Responsabilidades

• Provide lifecycle support for a portfolio of Mid‑Market customers.
• Assist Sales teams in maintaining relationships with business customers through collaboration and growth of existing base.
• Manage and grow defined customer segments and deepen relationships.
• Conduct retention and growth activities, including health checks and welcome calls.
• End‑to‑end account management toward sales targets.
• Assist with bill interpretation, complaints, and account changes; act as liaison between sales and customers.
• Escalate issues and provide basic technical support where needed.
• Identify opportunities and sell new products to existing client SMBs.
• Promote value‑added services and understand client requirements to deliver growth.
• Seek opportunities to improve customer experience and act as internal referral point for retention.

Conocimientos

B2B telco sales

CRM systems

Sales targets

O365

Virtual sales team

multinational

client relationships

Herramientas

Salesforce

Tableau

Descripción del empleo

MicroSourcing invites you to join a growing team supporting a major Australian telco challenger. As a Sales Account Manager, you will nurture mid‑market clients, collaborate with Sales teams, and drive retention and growth through proactive outreach and value‑added services.

Join a dynamic environment with opportunities for career growth, healthcare coverage from day one, and a culture that values diversity.