B2B Outbound Sales & Account Renewal Specialist NightShift

Concentrix Philippines; Makati; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Concentrix Philippines is seeking an entry-level Account Manager to handle outbound sales activities focused on managing, renewing, retaining, and delivering customer success services for existing B2B clients in the Renewals/Account Management track.

The role requires at least 1 year of outbound sales experience in a BPO/Offshore environment, strong communication and negotiation skills, and willingness to work night shifts onsite in Makati. Sign-on bonus provided.

Qualifications

• Minimum 1 year of outbound sales experience in a BPO/Offshore setting.
• Excellent communication and negotiation skills.
• Having B2B post-sales (Retention, Renewals, Customer Success, Account Management) experience is preferred only.

Responsibilities

• Renewals & Retention: Manage and execute timely renewal processes for existing accounts.
• Customer Success Services (CSS): Partner with clients to understand their needs and deliver experience-enhancing solutions.
• Account Management: Build and maintain strong, long-lasting relationships with medium enterprise clients.
• Sales Strategies: Develop strategic plans to hit sales targets and expand the customer base within existing accounts.
• Cross-Functional Collaboration: Coordinate with sales, product, and customer success teams for seamless service delivery.
• Reporting & Analysis: Track renewal performance metrics, identify trends, and make data-driven decisions.

Skills

Outbound sales experience

Excellent communication

Negotiation skills

Education

High school diploma

Job description

Concentrix Philippines is seeking an entry-level Account Manager to handle outbound sales activities focused on managing, renewing, retaining, and delivering customer success services for existing B2B clients in the Renewals/Account Management track.

The role requires at least 1 year of outbound sales experience in a BPO/Offshore environment, strong communication and negotiation skills, and willingness to work night shifts onsite in Makati. Sign-on bonus provided.