B2B Outbound Sales - Makati | Up to P50k Offer

Concentrix Philippines; Makati; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Concentrix Philippines is seeking an entry-level Account Manager to handle outbound sales activities focused on managing, renewing, retaining, and delivering customer success services for existing B2B clients in the Renewals/Account Management track.

The role requires at least 1 year of outbound sales experience in a BPO/Offshore environment, strong communication and negotiation skills, and willingness to work night shifts onsite in Makati. Sign-on bonus provided.

Qualifications

• Minimum 1 year of outbound sales experience in a BPO/Offshore setting.
• Excellent communication and negotiation skills.
• Having B2B post-sales (Retention, Renewals, Customer Success, Account Management) experience is preferred only.

Responsibilities

• Renewals & Retention: Manage and execute timely renewal processes for existing accounts.
• Customer Success Services (CSS): Partner with clients to understand their needs and deliver experience-enhancing solutions.
• Account Management: Build and maintain strong, long-lasting relationships with medium enterprise clients.
• Sales Strategies: Develop strategic plans to hit sales targets and expand the customer base within existing accounts.
• Cross-Functional Collaboration: Coordinate with sales, product, and customer success teams for seamless service delivery.
• Reporting & Analysis: Track renewal performance metrics, identify trends, and make data-driven decisions.

Skills

Outbound sales experience

Excellent communication

Negotiation skills

Education

High school diploma

Job description

Job Title: Outbound Sales (Specialist, Sales Renewals/Account Management)

Location: Salcedo, Makati City

Work Set-up: Onsite

Start Date: ASAP

Sign on Bonus: ₱20,000

____________________________________________________________________________________________________

We are seeking a motivated, detail-oriented candidate with Outbound Sales experience. The opportunity we have is an entry-level Account Manager position that will focus on managing, renewing, retaining, and providing customer success services (CSS) for existing clients in the B2B division. In this role, you will play a critical part in maintaining and expanding customer relationships while ensuring long-term partnership success.

KEY RESPONSIBILITIES:

• Renewals & Retention: Manage and execute timely renewal processes for existing accounts.
• Customer Success Services (CSS): Partner with clients to understand their needs and deliver experience-enhancing solutions.
• Account Management: Build and maintain strong, long-lasting relationships with medium enterprise clients.
• Sales Strategies: Develop strategic plans to hit sales targets and expand the customer base within existing accounts.
• Cross-Functional Collaboration: Coordinate with sales, product, and customer success teams for seamless service delivery.
• Reporting & Analysis: Track renewal performance metrics, identify trends, and make data-driven decisions.

REQUIREMENTS:

• Minimum of 1 year of outbound sales experience in a BPO/Offshore setting.
• Excellent communication and negotiation skills.
• Business-tot Business B2B experience is preferred only.
• Having experience in B2B Post-Sales (Retention, Renewals, Customer Success, Account Management) experience preferred only.
• High school graduate (Bachelor's degree is not required).
• Willing to work night shifts and amenable to work in Makati.