Assistant Outlet Manager: Guest Service & Operations Lead

Marriott Hotel Manila; Mandaluyong; On-site; PHP 335,000 - 502,000; Full time

Job summary

Marriott Hotel Manila is seeking a hands-on hospitality professional to ensure staff work as a cohesive team, delivering outstanding guest service and meeting guest needs daily.

You will inspect grooming and attire, complete opening/closing duties, monitor dining areas, and handle maintenance work orders. You’ll assist management with hiring, training, scheduling, and coaching, while enforcing safety policies and safeguarding hotel assets.

Qualifications

• High school diploma or GED required.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Ensure staff work together to provide optimum service and meet guest needs.
• Inspect grooming and attire, and rectify deficiencies.
• Complete opening and closing duties including stocking supplies and cleaning equipment.
• Monitor dining rooms for seating, safety, and guest well-being; perform maintenance work orders.
• Assist management with hiring, training, scheduling, evaluating, counseling, and coaching employees.

Education

High school diploma or GED

Job description

Marriott Hotel Manila is seeking a hands-on hospitality professional to ensure staff work as a cohesive team, delivering outstanding guest service and meeting guest needs daily.

You will inspect grooming and attire, complete opening/closing duties, monitor dining areas, and handle maintenance work orders. You’ll assist management with hiring, training, scheduling, and coaching, while enforcing safety policies and safeguarding hotel assets.