With PHP 30,000 Joining Bonus* | Customer Support Associate

Accenture; Mandaluyong; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

HMO coverage

Allowances

Company bonuses

Training & upskilling

Paid sick and vacation leaves

Job summary

Accenture is hiring a Customer Service Representative to be onsite in Boni, Mandaluyong City. You will provide customer service support according to the scope of work and SLAs, helping resolve inquiries in a timely manner.

The ideal candidate has at least 6 months of BPO experience and is willing to work full-time with shifting schedules, including holidays. Accenture offers HMO, allowances, bonuses, and ongoing training to upskill your career.

Qualifications

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Willing to work full-time onsite in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• Provide customer service support according to scope of work and SLAs, ensuring call quality and meeting customer care needs.
• Resolve customer inquiries in a timely fashion.

Skills

BPO experience

Education

HS/SHS graduates

Job description

As a Customer Service Representative, your responsibilities will include:

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

About You: The ideal candidate will have the following skills and experience:

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.

• Willing to work full-time onsite in Boni, Mandaluyong City

• Amenable to shifting schedules and holiday work.
  

Join Accenture and be part of a team that's helping organizations innovate, adapt, and reinvent the future.

What's in it for you?

Start your Accenture journey and enjoy a wide range of benefits and perks, including:

• HMO coverage (medical, dental, mental health) from day 1 of employment*

• Allowances, company bonuses, and performance incentives*

• Company-sponsored training, upskilling and certification*

• Paid Sick and Vacation Leaves*

*Terms and conditions apply