Customer Service Representative

Accenture in the Philippines; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Job summary

Accenture in the Philippines is seeking a customer service representative to support client services, ensuring call quality and meeting service levels. The CSR role tolerates shifting schedules and holidays. Open to college undergraduates or graduates, with or without BPO experience, and strong English communication.

Onsite options in Quezon City, Mandaluyong, and Taguig are available. Join a dynamic team that values reliability, clear communication, and timely issue resolution, with

Qualifications

• Open to college undergraduates and college graduates
• Amenable to shifting schedules and holidays
• Good English communication skills
• Open to work at Accenture offsite onsite: Quezon City, Mandaluyong, Taguig City

Responsibilities

• Provide customer service support according to scope of work and service level requirements
• Ensure call quality and quantitative standards are observed in meeting customer care needs
• Resolve customer issues in a timely fashion

Skills

Good English communication

Education

College undergraduate or graduate

Job description

CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

• Open to college undergraduates and college graduates with or without BPO experience
• Amenable to work on shifting schedules and during holidays if needed
• Good English communication skills
• Open to work at any Accenture offsite onsite: Quezon city, Mandaluyong, Taguig city