AI Collaboration Onboarding Architect

Offshorly; Quezon City; On-site; PHP 420,000 - 720,000; Full time

Job summary

Zunou is seeking an Onboarding Consultant to guide new customers through adopting our collaborative AI workspace. You will learn each customer’s workflows, determine where Zunou adds value, and set up rooms, tasks, notes, and integrations with AI agents.

You’ll own the first weeks of usage, from discovery calls to daily operations, reporting to the GTM Manager. The role is full-time and focused on customer success and product feedback.

Qualifications

• Experience guiding customers through new software onboarding.
• Ability to map customer workflows to product features and rooms.
• Strong communication and training skills.

Responsibilities

• Lead discovery sessions to understand teams, workflows and pain points.
• Recommend how to structure rooms, tasks and notes for each customer.
• Configure customer workspaces: rooms, members, boards, notes and integrations.
• Create and adapt job descriptions and agent instructions for clients.
• Train customer teams with live sessions and written guides.
• Monitor and tune agent performance during early weeks.
• Develop templates and starter packs from repeat setups.
• Provide feedback to product organization based on customer insights.

Skills

Discovery sessions

Customer onboarding

Stakeholder management

Workshop facilitation

Tools

Zunou platform

Job description

Zunou is seeking an Onboarding Consultant to guide new customers through adopting our collaborative AI workspace. You will learn each customer’s workflows, determine where Zunou adds value, and set up rooms, tasks, notes, and integrations with AI agents.

You’ll own the first weeks of usage, from discovery calls to daily operations, reporting to the GTM Manager. The role is full-time and focused on customer success and product feedback.