AI Onboarding & Revenue Growth Specialist

Virtual Staffing Careers; Philippines; Remote; PHP 600,000 - 900,000; Full time

Job summary

Virtual Staffing Careers is seeking a sales-driven, tech-savvy professional to lead client onboarding, manage accounts, and drive revenue in AI Answering deployments. The role focuses on building relationships, gathering requirements, and coordinating with technical teams to configure solutions for client needs.

You will guide customers through onboarding, ensure successful adoption, monitor satisfaction, and identify opportunities for upsell and renewal while collaborating with the sales team

Qualifications

• Proven experience in sales, onboarding, customer success, or related roles.
• Strong technical aptitude to learn and explain software platforms and integrations.
• Excellent communication, presentation, and relationship-building skills.

Responsibilities

• Lead client onboarding, platform setup, configuration, and implementation.
• Guide clients through onboarding and ensure AI answering configuration meets business needs.
• Coordinate requirements with development team for integrations and customizations.
• Troubleshoot onboarding issues with internal resources.
• Train clients and teams on platform functionality and best practices.
• Build and maintain relationships throughout the customer journey.
• Serve as primary contact for onboarding questions and ongoing support.
• Monitor client satisfaction, adoption, and retention.
• Identify upsell opportunities and support renewals.
• Collaborate with sales to ensure smooth transition from prospect to onboarded client.
• Provide feedback to marketing on client needs and market trends.

Skills

Sales

Account Mgmt

Onboarding

Relationship Building

Tech Aptitude

Communication

Problem Solving

Project Management

Multi-Client Mgmt

CRM Experience

Tools

CRM platforms

Workflow automation

APIs

Project management tools

Job description

Virtual Staffing Careers is seeking a sales-driven, tech-savvy professional to lead client onboarding, manage accounts, and drive revenue in AI Answering deployments. The role focuses on building relationships, gathering requirements, and coordinating with technical teams to configure solutions for client needs.

You will guide customers through onboarding, ensure successful adoption, monitor satisfaction, and identify opportunities for upsell and renewal while collaborating with the sales team