Remote AI Onboarding Consultant

Offshorly; Marikina; Remote; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Remote working and WFH

Flexible work arrangement

Internet/equipment assistance

Healthcare (HMO) & Life Insurance

Leave credits

Skills training

Clear career path

Game nights and meet-ups

Recognition rewards

Job summary

Offshorly is hiring an Onboarding Consultant to guide new companies through adopting Zunou. You will learn how each customer works, choose tools and agents, set up the workspace, and own the first weeks from discovery to daily use.

The role is full-time and based remotely for our global customers with JST-aligned support hours. You will work with AI tools, map business processes, and train teams while reporting to the GTM Manager.

Qualifications

• Experience in onboarding, implementation or customer success or consulting is a strong plus.

Responsibilities

• Run discovery sessions with new customers to understand teams, workflows and pain points.
• Recommend where Zunou fits best: rooms, tasks, notes, and AI agent jobs; set up customer workspaces.
• Hire and configure AI agents for customers: write job descriptions and role instructions, choose skills, connect tools, set working hours and trust settings.
• Train customer teams, live and with guides, on day-to-day collaboration with agents.
• Check in during the first weeks: review agent performance, tune instructions and fix friction.
• Turn repeat setups into reusable playbooks, templates and starter packs for similar customers.
• Feed customer insight back to the product team about confusion, gaps, and what's working.

Skills

Onboarding

Implementation

Customer success

Consulting

AI tools

English

Japanese language

Tools

Slack

Notion

Jira

Asana

Google Workspace

Job description

Offshorly is hiring an Onboarding Consultant to guide new companies through adopting Zunou. You will learn how each customer works, choose tools and agents, set up the workspace, and own the first weeks from discovery to daily use.

The role is full-time and based remotely for our global customers with JST-aligned support hours. You will work with AI tools, map business processes, and train teams while reporting to the GTM Manager.