Aftersales Service Delivery Manager

Grand Canyon Multi-Holdings, Inc.; Calasiao; On-site; PHP 446,000 - 781,000; Full time

Job summary

Grand Canyon Multi-Holdings, Inc. is seeking a Registered Mechanical Engineer with at least 3 years of automotive service experience in roles such as service advisor or parts personnel.

The position supports the Service Manager, drives KPI achievement, and collaborates with clients to promote the company image. The role requires strong communication, customer service, and computer skills, with the ability to craft business communications and coordinate with HR and diesel/automotive service

Qualifications

• Licensed Mechanical Engineer with professional registration required.
• Strong customer service and interpersonal skills.
• Ability to write business letters and emails clearly.
• Proficient with computer applications and office tools.

Responsibilities

• Assist the Service Manager in managing the Service Department and achieving targets.
• Ensure 100% KPI achievement and monitor reporting deadlines.
• Develop and implement marketing plans to increase productivity and revenue.
• Visit corporate accounts and clients to promote goodwill and company image.
• Supervise staff performance and coordinate training needs.

Skills

Licensed Engineer

Customer Service

Interpersonal Skills

Communication

Driver's License

Education

Licensed Mechanical Engineer

Job description

Grand Canyon Multi-Holdings, Inc. is seeking a Registered Mechanical Engineer with at least 3 years of automotive service experience in roles such as service advisor or parts personnel.

The position supports the Service Manager, drives KPI achievement, and collaborates with clients to promote the company image. The role requires strong communication, customer service, and computer skills, with the ability to craft business communications and coordinate with HR and diesel/automotive service