After Sales Customer Service Representative

Remax International Inc.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunities for professional growth and development

Collaborative work environment

Job summary

Remax International Inc. is looking for a Customer Service Representative based in Pasig, Philippines. This role involves providing efficient responses to post-sales inquiries and complaints, ensuring customer satisfaction, and managing challenging customer situations.

The ideal candidate should have at least one year of customer service experience, excellent communication skills, and preferably a degree in an IT-related field. We offer a competitive salary, professional growth opportunities, and a collaborative work environment.

Qualifications

• At least one year experience in Customer Service.
• Knowledge in Customer Relationship Management (CRM) systems is an advantage.

Responsibilities

• Provides efficient responses to inquiries and complaints on post-sales support and services.

Skills

Good verbal and written communication skills

Ability to handle challenging customer situations

Able to work under pressure

Education

Bachelors College Degree in any field (preferably IT-related)

Tools

Customer Relationship Management (CRM) systems

Job description

Job Overview

Provides efficient responses to inquiries and complaints on post-sales support and services.

Qualifications

• Bachelors College Degree in any field but preferably IT-related course
• With at least one (1) year experience in Customer Service
• Good verbal and written communication skills
• Has the ability to handle challenging customer situations
• Able to work under pressure
• Knowledge in Customer Relationship Management (CRM) systems is an advantage

If youre driven and ready to take on new challenges, we want to hear from you.

What We Offer

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative work environment