Administrative Specialist/Assistant

Heaven of Peace Memorial Garden; Lapu-Lapu; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local memorial service provider in the Central Visayas region is seeking an administrative staff member to handle customer inquiries, maintain records, and assist with memorial services. The ideal candidate should have a high school diploma, proficiency in MS Office, and excellent communication skills. Join us to provide compassionate support to families during their difficult times.

Qualifications

• High school diploma or equivalent; training in administration is beneficial.
• Previous experience in administrative or clerical roles preferred.
• Strong skills in MS Office and office equipment are necessary.

Responsibilities

• Handle incoming calls, emails, and inquiries with excellent customer service.
• Maintain accurate records of plots and transactions.
• Assist clients with documentation for memorial services.
• Coordinate schedules for various memorial services.
• Process payments and maintain financial records.

Skills

Customer service

MS Office proficiency

Organizational skills

Multitasking

Communication

Education

High school diploma or equivalent

Degree or training in administration

Job description

Responsibilities

• Handle incoming calls, emails, and walk-in inquiries, providing excellent customer service.


• Maintain accurate records of plots, client transactions, and agreements.


• Assist clients with documentation and requirements for memorial services.


• Coordinate schedules for burials, viewings, or related services.


• Process payments, issue receipts, and maintain financial records.


• Prepare reports, contracts, and other office documents as needed.


• Order and manage office supplies to maintain smooth operations.

Qualifications

• High school diploma or equivalent; a degree or training in administration is an advantage.


• Previous administrative or clerical experience is preferred.


• Proficiency in MS Office (Word, Excel, Outlook) and basic office equipment.


• Strong organizational and multitasking skills.


• Excellent communication and interpersonal abilities.