Account Manager

Brenntag Ingredients, Inc.; Muntinlupa; Híbrido; PHP 600.000 - 1.200.000; Jornada completa

Descripción de la vacante

Brenntag Ingredients, Inc. is seeking an experienced Account Manager with People Management responsibilities for a hybrid role in Metro Manila. You will drive sales, manage customer relations, and coordinate with suppliers to deliver excellent commercial and technical service.

The role emphasizes team leadership, defining targets, and developing market knowledge to grow business and optimize pricing strategies.

Responsabilidades

• Acquires thorough working knowledge of products, applications, trading operations and develops selling skills.
• Achieves budget and targets via sales of existing and new product lines.
• Maintains and develops good customer relations through regular visits and prompt commercial/technical service.
• Coordinates with suppliers for commercial and technical advice and information.
• Identifies key markets and customers; keeps records of existing and prospective customers updated.
• Monitors and reports on competitors and key customers activities.
• Gathers market information on assigned products/suppliers and discusses trends with supervisor.
• Recommends objectives and strategies for suppliers and products.
• Costs out product prices in collaboration with the line manager.
• Assists Customer Service with deliveries, shipments and outstanding items.
• Plans customer visits independently.
• Accompanies suppliers’ visitors to key customers as needed.
• Performs other tasks as instructed by Managers.
• Manages assigned account manager and visits customers with account manager.
• Defines and executes team targets and service levels.
• Trains and coaches the team.
• Reviews and reports on team performance.
• Communicates and networks via interfaces.
• Plans deployment/staff and reviews pricing guides.
• Defines sales strategy and converts into team targets.
• Develops business and new customer priorities for the team.
• Develops up-to-date market knowledge.

Descripción del empleo

Duties and Responsibilities: - As this is a hybrid role, this will cover both account

manager and people responsibilities:

As Account Manager:

1. Acquires a thorough working knowledge of all product and applications, trading operation and develops all necessary professional selling skills.
2. Achieves the agreed budget and targets via sales of existing and new product lines.
3. Maintains and develops good customer relations by regularly visiting them with good and prompt commercial and technical service. As part of the commercial service, she or he should respond to all customers’ problem regarding product, price, deliver documentations, shipments, etc.
4. Coordinates closely with suppliers for commercial and technical advice and information.
5. Identifies key markets and customers. Keeps records of existing and prospective customers’ updated.
6. Monitors, updates and submits report of competitors and key customers activities.
7. Gather important information on the assigned products/suppliers, discusses market trends and requirements with superior as deemed necessary.
8. Assists in recommending objectives and strategies for various suppliers and products.
9. Cost out product prices in close collaboration with the line manager
10. Assists the Customer Service Group in some potential customers regarding deliveries, shipment and outstanding.
11. Plans out customer visit independently.
12. Accompanies suppliers’ visitors to key customers as needed.
13. Performs other tasks which the Managers may instruct from time to time.

As People Manager - Team Management

1. Manages assigned account manager
2. Visits/calls customers jointly with account manager
3. Defines/ executes team targets and service levels
4. Trains and coaches of the team
5. Reviews and reports team performance
6. Communicates and networks via interfaces
7. Plans deployment/staff
8. Reviews guides and optimizes pricing
9. Defines sales strategy and converting into targets for the team
10. Develops business and new customer priorities for the team
11. Develops an up-to-date market knowledge