Account Manager

Shoppertainment Live Inc.; Quezon City; On-site; PHP 350,000 - 550,000; Full time

Job summary

A dynamic company in the Philippines is seeking an experienced Account Manager to oversee client accounts and drive business growth. The role requires excellent communication and negotiation skills, with a focus on developing long-term relationships and delivering client-focused solutions. The ideal candidate will have a proven track record in account management and the ability to multitask effectively in a fast-paced environment.

Qualifications

• Proven work experience in account management or similar role.
• Strong communication and negotiation skills.
• Ability to manage multiple projects with attention to detail.
• Strong attention to detail and multi-tasking across accounts.

Responsibilities

• Generate sales among client accounts, including upselling and cross-selling.
• Develop and maintain long-term relationships with accounts.
• Forecast and track client account metrics.
• Forecasts and tracks client account metrics.
• Coordinate with staff to ensure consistent service.

Skills

Client relationship management

Strong communication

Negotiation

Project management

Attention to detail

Sales skills

Job description

Responsibilities

• Generate sales among client accounts, including upselling and cross-selling
• Operates as the point of contact for assigned customers
• Develops and maintains long-term relationships with accounts
• Makes sure clients receive requested products and services in a timely fashion
• Communicates client needs and demands
• Forecasts and tracks client account metrics
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Identifies opportunities to grow business with existing clients
• Coordinate with staff members working on the same account to ensure consistent service
• Collaborates with sales team to reach prospective clients
• Service multiple clients concurrently, often meeting deadlines
• Keep records of client transactions

Qualifications

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills