Strategic Food Partnerships Manager

سنونو; Maskat; On-site; OMR 11,000 - 18,000; Full time

Benefits offered by this job

Global Vibes

Learning budgets

Autonomy in tasks

Flexible time off

Agile environment

Job summary

Snoonu, Qatar’s homegrown Super App, seeks an Account Manager to manage strategic partners in the food delivery vertical. You will coordinate cross-functionally to grow accounts, implement marketing initiatives, onboard new partners, and resolve issues to deliver outstanding customer experiences.

You will own a partner portfolio, lead initiatives, and liaise with internal teams across locations to ensure mutual success while maintaining high customer satisfaction.

Qualifications

• 3–5 years of experience in eCommerce or FMCG and client-facing roles.
• Experience managing a portfolio of key accounts and driving growth.
• Strong analytical skills to interpret data and inform decisions.
• Excellent communication, presentation, and interpersonal skills.
• Proven track record in B2B negotiations and relationship management.
• Familiarity with Salesforce or similar CRM tools is a plus.
• Bachelor’s degree in Business, Marketing, Economics, or related field; Master’s degree is a plus.
• Proficiency in English and Arabic (written and spoken) is required.

Responsibilities

• Own and manage a portfolio of key accounts within the food delivery vertical.
• Act as the primary point of contact for partners, aligning with their business goals and platform capabilities.
• Coordinate with internal and external stakeholders across locations to drive account growth and success.
• Lead implementation of new projects and initiatives within your portfolio.
• Handle partner escalations and ensure high levels of customer satisfaction.
• Provide onboarding, training, and ongoing support for new partners joining the platform.
• Develop and execute marketing and promotional plans with partners.
• Monitor account performance using dashboards and data reports to identify trends and opportunities.
• Support day-to-day troubleshooting and problem-solving.

Skills

Account management

Stakeholder management

Data analysis

Communication & presentation

B2B negotiations

CRM familiarity

English & Arabic proficiency

Education

Bachelor's degree in Business/Marketing/Economics

Master's degree (a plus)

Tools

Salesforce

Job description

Snoonu, Qatar’s homegrown Super App, seeks an Account Manager to manage strategic partners in the food delivery vertical. You will coordinate cross-functionally to grow accounts, implement marketing initiatives, onboard new partners, and resolve issues to deliver outstanding customer experiences.

You will own a partner portfolio, lead initiatives, and liaise with internal teams across locations to ensure mutual success while maintaining high customer satisfaction.