Partner Success Executive - F&B on a Super App

Snoonu; Oman; On-site; OMR 8,900 - 16,000; Full time

Benefits offered by this job

Global Vibes

Brain Boosters

Flexible Time Off

Agile Everything

Job summary

Snoonu is seeking an Account Executive to join our Commercial Team in Oman, guiding the growth of our restaurant and retail partner network on the Snoonu platform. You will be the day-to-day contact for partners, help update menus, prices, and promotions, and monitor performance to keep partners engaged and thriving.

This role suits people-oriented, eager learners with 0–2 years in account management or sales, fluent in Arabic and English, and comfortable using CRM tools and basic reporting.

Qualifications

• 0–2 years in account management, sales, or customer-facing roles.
• Strong communication skills and a friendly, professional approach to partner relationships.
• Organized, reliable, and able to manage multiple accounts simultaneously.
• Comfortable working with data, trackers, and basic reporting tools.
• Fluent in Arabic and English — written and spoken.
• Prior experience in a delivery platform, super app, or F&B environment.
• Familiarity with CRM tools or account tracking systems.

Responsibilities

• Manage and support a portfolio of restaurant and retail partners on the Snoonu platform on a day-to-day basis
• Serve as a point of contact for partners for platform-related queries, updates, and issue resolution
• Monitor partner performance and flag any drops in orders, ratings, or activity to the Account Manager
• Support partners in updating menus, prices, and promotional offers on the platform
• Follow up with partners on pending actions, documents, and onboarding requirement

Skills

Account management

Communication

Data literacy

Bilingual Arabic/English

Time management

Education

Bachelor's degree or equivalent

Tools

CRM tools

Account tracking systems

Job description

Snoonu is seeking an Account Executive to join our Commercial Team in Oman, guiding the growth of our restaurant and retail partner network on the Snoonu platform. You will be the day-to-day contact for partners, help update menus, prices, and promotions, and monitor performance to keep partners engaged and thriving.

This role suits people-oriented, eager learners with 0–2 years in account management or sales, fluent in Arabic and English, and comfortable using CRM tools and basic reporting.