Partner Growth & Success Manager

سنونو; Dhofar; On-site; OMR 13,000 - 20,000; Full time

Benefits offered by this job

Global Vibes

Brain Boosters

Builder’s Playground

Flexible Time Off

Agile Everything

Job summary

Snoonu is seeking an Account Manager for its Oman market to nurture a growing partner network and drive platform performance. You will serve as the main contact for restaurant and retail partners, guiding promotions, campaigns, and menu updates to boost orders and GMV.

The role requires 2–4 years in partner-facing roles, excellent communication, and the ability to analyze metrics to inform action. Fluency in Arabic and English is expected.

Qualifications

• 2–4 years of experience in account management, partner success, or client relationship roles.
• Strong communication and interpersonal skills with a consultative approach to managing partners.
• Data-driven mindset, comfortable analyzing performance metrics and translating them into actionable recommendations.
• Highly organized, proactive, and able to manage a large portfolio of accounts simultaneously.
• Fluent in Arabic and English, written and spoken.

Responsibilities

• Own and manage a portfolio of restaurant, retail, and service partners on the Snoonu platform.
• Build strong, long-term relationships with partners and serve as their primary point of contact for all platform-related matters.
• Monitor partner performance metrics (orders, GMV, ratings) and proactively identify growth opportunities.
• Work closely with partners to plan promotions, campaigns, and menu updates that drive sales.
• Resolve partner issues, escalations, and operational challenges quickly and professionally.
• Conduct regular business reviews with partners to align on targets and growth plans.
• Collaborate with internal teams (marketing, operations, finance) to ensure partner success on the platform.

Skills

Account management

Relationship building

Data-driven

Organized

Arabic & English

Job description

Snoonu is seeking an Account Manager for its Oman market to nurture a growing partner network and drive platform performance. You will serve as the main contact for restaurant and retail partners, guiding promotions, campaigns, and menu updates to boost orders and GMV.

The role requires 2–4 years in partner-facing roles, excellent communication, and the ability to analyze metrics to inform action. Fluency in Arabic and English is expected.