Warranty Administrator - Part Time

Keith Andrews; Whangarei; Presencial; NZD 36.000 - 48.000; Tempo parcial

Resumo da vaga

Auto Collective in Whangarei, Northland is seeking a part-time Warranty Administrator for 20-25 hours per week. The role focuses on processing manufacturer warranty claims, reviewing repair orders and keeping claims up to date, while liaising with manufacturers, technicians and accounts.

You will need automotive warranty experience, a detail‑oriented mindset, and the ability to chase and follow up claims until resolved.

Qualificações

• Experience in automotive warranty administration.
• Understanding of dealership processes and repair orders.
• Ability to chase and follow up claims to resolution.

Responsabilidades

• Prepare, submit and manage manufacturer warranty claims.
• Review repair orders and documentation for claim viability.
• Follow up on rejected, outstanding and unpaid claims.
• Process warranty credits and reconcile warranty receivables.
• Invoice warranty repair orders and service contract claims.
• Maintain warranty records and parts documentation.
• Keep across recalls, campaigns and OEM requirements.
• Support warranty audits and continuous improvement.

Conhecimentos

Warranty administration

Automotive knowledge

Attention to detail

Organisation

Communication

Descrição da vaga

Join Auto Collective | 20-25 hours per week

Love automotive, know your way around warranty claims, and looking for a part-time role? This could be the perfect fit!

Auto Collective is on the lookout for a Warranty Administrator to join our team for 20-25 hours per week.

We're looking for someone who is organised, switched-on and enjoys keeping things moving. If you know automotive warranty, can spot the details others miss, and aren't afraid to follow up a claim until it's sorted - we want to hear from you!

What You'll Be Doing

• Preparing, submitting and managing manufacturer warranty claims
• Reviewing repair orders and documentation to make sure claims stack up
• Following up rejected, outstanding and unpaid claims
• Processing warranty credits and reconciling warranty receivables
• Invoicing warranty repair orders and processing service contract claimsWorking with manufacturers, suppliers, technicians, service teams and Accounts
• Keeping warranty records and documentation accurate and up to date
• Managing warranty parts records and disposal timeframes
• Keeping across recalls, campaigns, OEM requirements and warranty procedures
• Supporting warranty audits and continuous improvement
• Ensuring warranty repair orders are invoiced promptly after final clocking

What you'll bring

• Has automotive warranty administration experience
• Understands dealership processes and repair orders
• Is highly organised with great attention to detail
• Is confident chasing claims and getting things resolved
• Can work independently and manage competing priorities
• Has excellent communication and customer service skills
• Is comfortable working with warranty and automotive systems
• Brings a positive, helpful and team-focused attitude

Why Auto Collective?

This Isn't Just Another Admin Role.

You’ll be part of Auto Collective, representing some of the world's most recognised automotive brands including Mercedes-Benz, RAM, BYD and Jeep.

You’ll have the opportunity to use your automotive knowledge, work with a great team and play an important role in keeping our warranty operation running smoothly - all while enjoying the flexibility of a 20-25 hour working week.