Service Administrator

CAL>Isuzu Ltd.; Hamilton; Remote; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Southern Cross Health Insurance

Free Parking!

Long Service Rewards

Birthday Gift

Active Social Club

Career development opportunities

Job summary

CAL Isuzu Hamilton is seeking an experienced Service Administrator to keep our busy service operation running smoothly. You will handle job processing, workshop coordination, and documentation to ensure accuracy and a seamless customer experience.

Join a growing team at New Zealand's leading Isuzu truck dealer; enjoy a supportive environment, training opportunities, and a comprehensive benefits package as we transform our Waikato facility.

Qualifications

• Previous administration experience (automotive or workshop environment ideal).
• Highly organised with strong attention to detail.
• Confident communicator who can manage multiple priorities.
• Comfortable in a fast-paced and evolving environment.
• Tech-savvy and quick to learn new systems.
• Positive, proactive, and team-focused attitude.

Responsibilities

• Processing and closing service job cards accurately and efficiently.
• Supporting Service Advisors and workshop teams with daily operations
• Managing service documentation, warranties, and compliance records
• Reviewing time clocking reports and ensuring accuracy against timesheets
• Preparing call-out and payroll spreadsheets each Monday morning
• Coordinating communication between service, workshop, and parts teams
• Ensuring all job files are complete, accurate, and audit-ready
• Supporting consistency and process improvement as we upgrade our facility
• General administrative support across the service department

Skills

Administration

Attention to detail

Communication

Prioritization

Tech-savvy

Job description

Automotive and Parts Mfg Hamilton City, Waikato Full Time

We are looking for an experienced Service Administrator for our busy Hamilton dealership.

CAL Isuzu is New Zealand’s largest Isuzu truck dealership, with branches across Whangarei, Auckland, Hamilton, and Tauranga. We’re known for strength, reliability, and doing things properly — and right now, our Hamilton (Waikato) branch is entering an exciting new chapter.

We’re currently rebuilding and transforming our Waikato dealership into a state-of-the-art service facility, and we’re looking for a motivated Service Administrator to join our Hamilton team and be part of this journey.

About the Role

You’ll play a key role in keeping our busy service operation running smoothly. From job processing to workshop coordination, your work ensures accuracy, efficiency, and a seamless experience for both our customers and team.

This is an important role at the centre of our service operation, helping keep things running smoothly as our department continues to grow and improve.

Key Responsibilities

• Processing and closing service job cards accurately and efficiently
• Supporting Service Advisors and workshop teams with daily operations
• Managing service documentation, warranties, and compliance records
• Reviewing time clocking reports and ensuring accuracy against timesheets
• Preparing call-out and payroll spreadsheets each Monday morning
• Coordinating communication between service, workshop, and parts teams
• Ensuring all job files are complete, accurate, and audit-ready
• Supporting consistency and process improvement as we upgrade our facility
• General administrative support across the service department

About You

• Previous administration experience (automotive or workshop environment ideal)
• Highly organised with strong attention to detail
• Confident communicator who can manage multiple priorities
• Comfortable in a fast-paced and evolving environment
• Tech-savvy and quick to learn new systems
• Positive, proactive, and team-focused attitude

What We Offer

• Be part of a major Waikato dealership transformation
• Work in a supportive and high-performing team environment
• Career development opportunities within a national dealership group
• Competitive remuneration package
• Southern Cross Health Insurance
• Long-term stability with a trusted and well-established brand
• Ongoing training and development opportunities
• Active Social Club
• Long Service Rewards
• Birthday Gift
• Free Parking!

Join Us

If you enjoy structure, accuracy, and being a key part of a busy operational team, this is a great opportunity to join CAL Isuzu at an exciting time of growth and change.