Warranty Administrator – Automotive, Growth & Training

Keith Andrews Trucks; Christchurch; On-site; NZD 55,000 - 75,000; Full time

Job summary

Keith Andrews Trucks is seeking a Warranty Administrator at the Christchurch branch. The role focuses on accurate processing and submission of warranty claims, driving timely payments and maintaining manufacturer compliance within a busy service team.

You will interact with customers, service advisors, and technicians, manage documentation, and build strong relationships across departments. A detail‑oriented, proactive communicator with experience in warranty or service administration is

Qualifications

• Experience in warranty administration, service administration, or automotive dealership roles.
• Strong attention to detail and a high level of accuracy.
• Excellent organisational and time management skills.
• Confidence with computer systems and data entry.

Responsibilities

• Process and submit warranty claims and monitor progress.
• Coordinate with the Accounts department to settle claims.
• Maintain warranty records and reports.
• Provide professional service to customers and internal stakeholders.
• Ensure compliance with manufacturer warranty policies.

Skills

Attention to detail

Organisational skills

Time management

Communication

Data entry

Customer service

Tools

DMS (Dealership Management Systems)

Job description

Keith Andrews Trucks is seeking a Warranty Administrator at the Christchurch branch. The role focuses on accurate processing and submission of warranty claims, driving timely payments and maintaining manufacturer compliance within a busy service team.

You will interact with customers, service advisors, and technicians, manage documentation, and build strong relationships across departments. A detail‑oriented, proactive communicator with experience in warranty or service administration is