Strategic Technical Account Leader

DXC Technology Company; Auckland; On-site; NZD 120,000 - 180,000; Full time

Job summary

DXC Technology in Auckland seeks a Technical Account Manager to lead day-to-day delivery for assigned accounts, ensuring service levels and incremental growth.

You will collaborate with Account Delivery Associates, manage budgets and KPIs, build strong client relationships, and keep clients aligned with strategic objectives.

A Bachelor's degree and 7+ years in a relevant field, including at least 3 years in a similar role, with PMP certification a plus.

Qualifications

• Bachelor's degree or equivalent experience.
• 7+ years in industry with minimum of 3 years in a similar role.
• Proven experience in account delivery and leadership.
• Skills in strategic planning, reporting, client relationships, and team leadership.

Responsibilities

• Manage day-to-day delivery of assigned client accounts.
• Collaborate with Account Delivery Associates to ensure smooth operations.
• Develop and maintain client relationships to understand needs.
• Assist in budget management and cost control for accounts.
• Define and track key performance metrics with senior leadership.
• Provide regular updates on account performance.
• Stay informed about industry trends and their impact on account strategies.
• Address and resolve account-related issues and escalate when necessary.

Skills

Account delivery

Leadership

Strategic planning

Client relationships

Budget management

Performance metrics

Industry knowledge

Education

Bachelor's degree

Advanced degree

Job description

DXC Technology in Auckland seeks a Technical Account Manager to lead day-to-day delivery for assigned accounts, ensuring service levels and incremental growth.

You will collaborate with Account Delivery Associates, manage budgets and KPIs, build strong client relationships, and keep clients aligned with strategic objectives.

A Bachelor's degree and 7+ years in a relevant field, including at least 3 years in a similar role, with PMP certification a plus.