Senior Receptionist

Cambridge Holiday Park Limited; Cambridge; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Opportunities for career development

Flexible work arrangements

Job summary

Cambridge Holiday Park Limited in Cambridge, Waikato, is seeking a Senior Receptionist to join our Administration and Office Support team. This full-time role focuses on delivering exceptional guest service, handling bookings, check-ins/check-outs, and providing administrative support to staff.

You will manage the front desk, coordinate daily park operations, and liaise with other departments. We value strong communication, organisation, and a proactive approach, with weekend and public holiday

Qualifications

• Proven experience in a similar receptionist or customer service role, preferably within the hospitality industry.
• Strong communication and interpersonal skills, with the ability to provide exceptional customer service.
• Excellent organisational and multitasking abilities, with a keen eye for detail.
• Proficient in using standard office software and computer systems.
• A proactive and adaptable approach to problem-solving and decision-making.
• A genuine passion for the hospitality industry and a commitment to creating a positive guest experience.
• Be able to work alternate weekends and some public holidays.

Responsibilities

• Manage the front desk and handle all incoming enquiries, bookings, and guest check-ins/check-outs
• Provide friendly and efficient customer service to ensure a positive experience for all guests
• Perform a range of administrative tasks such as data entry, filing, and general office and housekeeping support
• Coordinate the daily operations of the holiday park, including scheduling, inventory management, and communication with other departments
• Assist with the implementation of new policies and procedures to enhance the overall guest experience
• Serve as a point of contact for all park-related inquiries and liaise with other teams as needed
• Be flexible within your role and provide support for your team members if needed wishing there roles including housekeeping.

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Cambridge Holiday Park Limited - Cambridge, North Island

Cambridge Holiday Park Limited is seeking a Senior Receptionist to join our team in Cambridge, Waikato. This full-time role is an integral part of our Administration and Office Support team, responsible for providing exceptional customer service and administrative support to our guests, and staff.

What you'll be doing

• Manage the front desk and handle all incoming enquiries, bookings, and guest check-ins/check-outs
• Provide friendly and efficient customer service to ensure a positive experience for all guests
• Perform a range of administrative tasks such as data entry, filing, and general office and housekeeping support
• Coordinate the daily operations of the holiday park, including scheduling, inventory management, and communication with other departments
• Assist with the implementation of new policies and procedures to enhance the overall guest experience
• Serve as a point of contact for all park-related inquiries and liaise with other teams as needed
• Be flexible within your role and provide support for your team members if needed wishing there roles including housekeeping.

What we're looking for

• Proven experience in a similar receptionist or customer service role, preferably within the hospitality industry
• Strong communication and interpersonal skills, with the ability to provide exceptional customer service
• Excellent organisational and multitasking abilities, with a keen eye for detail
• Proficient in using standard office software and computer systems
• A proactive and adaptable approach to problem-solving and decision-making
• A genuine passion for the hospitality industry and a commitment to creating a positive guest experience
• Be able to work alternate weekends and some public holidays

What we offer

At Cambridge Holiday Park Limited, we are committed to providing a supportive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and training
• Flexible work arrangements to support work-life balance

About us

Cambridge Holiday Park Limited is a family-owned holiday park located in the heart of the Waikato region. With a focus on providing a relaxing and enjoyable experience for our guests, we are committed to creating a welcoming and inclusive environment for all. As a growing business, we are dedicated to investing in our employees and supporting their professional and personal development.