Receptionist

Distinction Hotels; Dunedin; On-site; NZD 42,000 - 56,000; Full time

Benefits offered by this job

Hotel discounts nationwide

Regular guaranteed hours

Promotion opportunities

Uniform provided

Hotel gym access

Job summary

Distinction Hotels in Dunedin seeks a dedicated front desk professional to welcome guests, manage check-ins/outs and ensure a seamless stay. You will balance transactions, maintain PMS records, and communicate with housekeeping and reservations to optimize room status.

Ideal candidates show a strong guest focus, polished presentation, and the ability to work a rotating 7-day schedule including weekends and public holidays.

Qualifications

• Minimum one year hotel front desk experience is advantageous.
• Strong guest focus and ability to multitask in a busy environment.

Responsibilities

• Greet guests and assist with check-in and check-out.
• Build and maintain positive relationships with guests to anticipate needs.
• Revenue control of sales and services – balance tills and docket control.
• Maintain a good understanding of the Property Management System.
• Foster a positive front office atmosphere and team morale.
• Coordinate with housekeeping, maintenance and reservations on room status.

Skills

Customer service orientation

Communication skills

Team player

Professional appearance

Attention to detail

Time management

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Distinction Hotels - Dunedin, South Island

This is a permanent full time 40 hour position with opportunity for growth!

Ifyou love taking care of peopleor are simply looking for your next challenge, a change of scenery or otherwise,we would loveto hear from you.

You will have the ability to multitask, think on your feet, have excellent attention to detail witha strongcustomer focus. A team player with a fantastic attitude and passion for service.

We offer the successful applicant the chance to be part ofDunedin's foremost high end hotel and growth within the environment.

• Hours: Full-time (40 hours/week, 5 days out of 7).
• Shifts: Rotating mix of 7:00 am - 3:30 pm & 2:00 pm - 10:30 pm including weekends.
• Availability: Must be available to work weekends and public holidays as part of the roster.

The role....

• Greet all guests and assist with check-in and check-out procedures
• Build and maintain positive relationships with all guests in order to anticipate their needs
• Revenue control of all sales and services provided – balancing of tills and docket control
• Good understanding of a Property Management System
• Maintaining positive team moral and friendly front office environment
• Communicate regularly with housekeeping, maintenance and reservations in regards to room status, availability and room moves

To be successful in this role you will:

• A positive attitude and a commitment to adding value to the guest experience
• A least one years Hotel front desk experience is advantage.
• Have a high standard of presentation
• Be confident and empathic when dealing with all guests
• Be a team player with excellent communication skills

Our ideal candidate will have . .

• Good relationship building skills
• Be confident and empathic when dealing with all guests
• Be highly motivated and customer focused
• Be a team player with excellent communication skills
• A high standard of personal presentation
• Excellent time management and prioritising skills

Benefits Include:

• F&B & National wide Hotel discounts
• Good pay and regular guaranteed hours.
• Opportunities for promotion & cross training
• Uniform
• Free us of the hotel gym

Only applicants with current long term working visas, permanent residents/citizens of NZ will be considered for this position.

Due to the large amount of applicants only those who make the shortlist will be contacted.