Reception Holiday Park

Te Anau Holiday Park; Te Anau; On-site; NZD 42,000 - 54,000; Full time

Job summary

Te Anau Holiday Park is seeking a friendly front desk team member to help deliver seamless guest experiences at our seasonal park in Te Anau. You will handle check-in/check-out, reservations, guest inquiries, and coordinate with other departments to ensure smooth park operations.

Past front office or hospitality leadership experience is preferred. Strong communication, organization, and computer skills are essential.

Qualifications

• Experience in front desk or hospitality leadership.
• Strong communication and organizational abilities.
• Proficiency with standard office software.

Responsibilities

• Deliver outstanding customer service as part of front office team.
• Handle guest check-in/check-out, reservations, and special requests.
• Address guest concerns with a professional, solution-focused approach.
• Collaborate with other departments for smooth park operations.
• Perform some housekeeping/cleaning tasks as needed.

Skills

Front desk experience

Guest service orientation

Communication skills

Organizational skills

Basic computer skills

Tools

MS Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Work as part of our front desk team to ensure seamless operations and exceptional guest experiences. Responsibilities encompass the entire guest and staff experience.

Check-in/check-out, managing reservations, internal and external communications, guest inquiries.

Participation in continuing development, company health and safety and sustainability actions.

All whilst setting and maintaining a high level of service quality at the Holiday Park.

Key Responsibilities:

• Work as part of the front office team in delivering outstanding customer service.
• Guest check-in/check-out, reservations, and special requests.
• Address guest concerns and maintain a professional, resolution-oriented approach.
• Collaborate with other departments for smooth park operations.
• Uphold company standards and policies, optimizing guest satisfaction.
• Some housekeeping/cleaning tasks

Qualifications/Preference:

• Previous front office or hospitality leadership experience.
• Strong communication and organizational skills.
• Proficiency in office software.
• Problem-solving abilities and a guest-focused mindset.
• Preference will be given to applicants able to stay until May 2026

Why Te Anau?

Great friendly little township for people of all walks of life and backgrounds.

No commute / accommodation can be provided including power and guest wifi

Great local activities including tennis, Lakeside cycle trail, hikes into national park, community swimming pool and much more. The lake is right there!

Awesome array of restaurants and cafés to satisfy the most demanding foodie or coffee connisour.