Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Tauranga; Remoto; NZD 42.000 - 60.000; Tempo pieno

Descrizione del lavoro

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

The ideal candidate communicates professionally, has customer support experience, is reliable and organized, comfortable using online tools, and passionate about travel and client satisfaction.

Competenze

• Experience in customer support preferred.
• Professional and friendly communication.
• Reliable and organized.
• Comfortable using online tools and systems.
• Interest in travel and client satisfaction.

Mansioni

• Provide assistance through email, chat, and phone communication.
• Help with itinerary changes, updates, and general travel questions.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive customer experience.

Conoscenze

Customer service

Communication

Organization

Tech-savvy

Descrizione del lavoro

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

The ideal candidate communicates professionally, has customer support experience, is reliable and organized, comfortable using online tools, and passionate about travel and client satisfaction.