Remote Travel Concierge | Client Support & Itinerary Expert

Elevationtravelpartners; New Plymouth; Remote; NZD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Professional development opportunities

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after their trips. In this remote role, you will handle inquiries, coordinate reservations, and ensure smooth travel experiences for customers.

You will communicate via email, phone, and messaging platforms, learn online systems quickly, and collaborate with teammates to deliver excellent service. A customer-focused mindset and strong organizational skills are essential.

Qualifications

• Customer service experience preferred
• Ability to learn online systems quickly
• Strong communication and problem-solving skills

Responsibilities

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Skills

Excellent communication

Interpersonal skills

Organized

Multi-tasking

Quick learner

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after their trips. In this remote role, you will handle inquiries, coordinate reservations, and ensure smooth travel experiences for customers.

You will communicate via email, phone, and messaging platforms, learn online systems quickly, and collaborate with teammates to deliver excellent service. A customer-focused mindset and strong organizational skills are essential.