Remote Travel Concierge & Itinerary Support

Elevationtravelpartners; Dunedin; Remote; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional develop

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. This remote role involves handling customer inquiries, updating reservations, and ensuring travelers have a smooth experience.

You will communicate via email, phone, and messaging platforms, assist with itinerary changes, and provide destination information. A passion for travel and customer care will help you thrive in this role.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Customer service experience is preferred.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication

Interpersonal skills

Customer service

Multitasking

Online systems training

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to support clients before, during, and after trips. This remote role involves handling customer inquiries, updating reservations, and ensuring travelers have a smooth experience.

You will communicate via email, phone, and messaging platforms, assist with itinerary changes, and provide destination information. A passion for travel and customer care will help you thrive in this role.