Remote Travel Concierge & Support Specialist

Elevationtravelpartners

Christchurch

Remote

NZD 25,000 - 39,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional devlop—

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

You will communicate with clients via email, phone, and messaging platforms, assist with reservations, itinerary changes, and cancellations, and share accurate information about destinations and travel

Qualifications

Excellent communication and interpersonal skills.
Customer service experience preferred (hospitality or travel is helpful but not required).
Organized and comfortable managing multiple requests.
Able to learn online systems and tools quickly.
Interested in travel and helping others plan successfully.

Responsibilities

Communicate with clients via email, phone, and messaging platforms.
Assist with reservation updates, itinerary adjustments, and cancellations.
Provide accurate information about destinations, travel requirements, and procedures.
Confirm travel details and follow up with clients as departure dates approach.
Address concerns professionally and work toward timely resolutions.