Reception & Admin Support Officer (Fixed-Term)

CGR Services; Auckland; On-site; NZD 65,000 - 68,000; Full time

Job summary

Ara Poutama Aotearoa is hiring an Administration Officer for Springhill Prison on two fixed-term contracts (6 months and 8 months). The role supports the team with reception, visitor bookings, and general document management in a busy environment.

You will liaise with staff, external agencies and the public, manage files, take minutes, set up meetings, and ensure tasks meet timelines and policies. Some lifting may be required.

Qualifications

• Good experience and knowledge of office administration.
• Ability to multitask in a fast-paced environment.
• Strong privacy handling of sensitive information.
• Excellent communication with stakeholders and the public.

Responsibilities

• Reception and phone duties; liaising with management and the public.
• Booking visits for whānau with the men in our care.
• Liaising with organisations and services we work with.
• Processing files and record management to meet timelines.
• Provide administration support across site; set up meetings, take minutes, and record actions.
• Some lifting may be required.
• Work as part of a team of up to 20 staff.

Skills

Manaaki

Office administration

Resilience

Multitasking

Stakeholder communication

Tools

Microsoft Office

Word

Outlook

Excel

Job description

Ara Poutama Aotearoa is hiring an Administration Officer for Springhill Prison on two fixed-term contracts (6 months and 8 months). The role supports the team with reception, visitor bookings, and general document management in a busy environment.

You will liaise with staff, external agencies and the public, manage files, take minutes, set up meetings, and ensure tasks meet timelines and policies. Some lifting may be required.