Administration Officer - Manukau

New Zealand Government; Auckland; Hybrid; NZD 60,000 - 64,000; Full time

Benefits offered by this job

Job summary

The New Zealand Government’s Ara Poutama Aotearoa - Department of Corrections in Manukau is seeking an Administration Officer to support busy teams with general admin, reception, document preparation, filing and data entry. You will engage with diverse people, maintain records, coordinate meetings, assist leadership, and uphold health and safety standards while meeting deadlines.

A NZ citizen or resident, full NZ Driver Licence, and solid knowledge of MS Office are required; the role is

Qualifications

• Strong experience and knowledge of office administration.
• Solid knowledge of computer software and database systems including Microsoft Office suite and ability to learn new systems quickly.
• Excellent communication, teamwork, and people skills.
• Ability to organise effectively, be adaptable, multi-task, and meet deadlines.
• Ability to develop, foster and maintain positive working relationships with a diverse range of people.
• Resilience in changing environments and pragmatic problem solving.
• Alignment with departmental values guiding the mahi.
• NZ citizenship or NZ resident status and full NZ Driver Licence.

Responsibilities

• Reception duties such as answering phones, taking messages, greeting visitors, coordinating meetings and other admin tasks.
• Liaising with organisations and services we work with.
• Preparing documents for court and filing.
• Purchasing materials and stocktaking.
• Record management and ensuring documentation meets timelines and standards.
• Providing administration support to leadership team.
• Contributing to site health and safety.
• Upkeep of data entry.
• Managing general email inbox and allocation of tasks.
• Attending meetings and minute taking.

Skills

Office administration

Microsoft Office

Communication skills

Organization

Relationship building

Resilience

Values alignment

Driver licence

Tools

Microsoft Office

Job description

Administration Officer - ManukauFull time, Permanent positionMonday to Friday working hoursBe the warm, welcoming presence for people in our care

Mō te tūnga | About the role

We are currently looking for Administration Officers to provide support and administration services to our busy teams. Our wider Community Corrections team work with people who are serving community sentences, ensure they comply with the orders of their sentence, support rehabilitation, lead community work projects and play a key role in reducing re-offending and keeping our communities safe.

As an Administration Officer you would be responsible for providing general administration duties which contribute to the efficient and effective running of our mahi within the office, could include:

• Reception duties such as answering phones, taking messages, greeting visitors, coordinating meetings and other general administration tasks.
• Liaising with organisations and services we work with.
• Preparing documents for court and filing.
• Purchasing materials and stocktaking.
• Record management and ensuring correspondence, reports and other documentation meet Department timelines and standards.
• Providing administration support to leadership team.
• Contributing to site health and safety.
• Upkeep of data entry.
• Managing general email inbox and allocation of tasks.
• Attending meetings and minute taking.

You will also be people-facing and will have interactions with vulnerable people from the community when they arrive at our Community Corrections office, so you will need be comfortable working in this type of environment.

Mōu | About you

• Strong experience and knowledge of office administration.
• Sound knowledge of computer software and database systems including Microsoft Office suite (Word, Outlook, Excel), along with the ability to learn new systems quickly.
• Excellent communication, teamwork, and people skills.
• The ability to organise effectively, be adaptable, multi-task, and meet deadlines.
• The ability to develop, foster and maintain positive working relationships with a diverse range of people.
• Resilience when dealing with difficult situations in changing environments and a pragmatic approach to problem solving.
• Alignment with our departmental values that shape the way we conduct our mahi.
• Previous experience in the Government sector or similar environment that requires working with legislation and policies is desirable but not essential.
• Full New Zealand Driver Licence for this role.
• Applicants must be a New Zealand citizen, New Zealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa.

Ngā painga | The benefit

• The salary range for this role (85%-120%) is $60,216 - $63,789 per annum.
• Appointment and remuneration will reflect skills and experience relevant to the role.

Mō mātou | About us

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re-offending, and address the overrepresentation of Māori in correctional facilities. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

Applications close on: Monday 14thSeptember 2026