Radiology Front Desk & Booking Specialist

RHCNZ Medical Imaging Group; Whangarei; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

5 weeks annual leave

5 days domestic leave

Southern Cross health insurance

KiwiSaver employer contributions

Continuing Professional Development

Employee Assistance Programme (EAP)

Branded wardrobe provided

Job summary

Auckland Radiology is recruiting a Permanent, full-time Medical Receptionist/Booking Administrator to join our Whangārei team. You will provide frontline reception, schedule imaging appointments, and input details into the RIS, ensuring smooth patient flow and accurate records.

The ideal candidate has superb communication, excellent organisational skills, and a commitment to privacy. NZ work rights required; sponsorship for admin roles is not available.

Qualifications

• Excellent oral and written communication skills.
• Demonstrated delivery of excellent customer service through exemplary interpersonal skills
• Exceptional organisational skills, with the ability to effectively manage and prioritise their own workload
• The ability to maintain absolute discretion and confidentiality in accordance with company procedures and privacy laws and regulations
• Proficient navigation and use of computer systems and software (experience with a radiology information system is an advantage)
• Preferred minimum qualification NCEA Level 3 (or equivalent)

Responsibilities

• Provide frontline reception service and booking coordination for patient imaging appointments.
• Schedule imaging appointments per booking protocols and communicate all relevant information to patients.
• Accurately input information into the RIS and maintain patient records with privacy in mind.
• Liaise with clinical staff and referring doctors to ensure appointments run to schedule.
• Identify funding pathways and adhere to ACC funding protocols where applicable.
• Maintain privacy and security of patient information at all times.

Skills

Communication

Customer service

Organization

Discretion

IT literacy

RIS familiarity

Education

NCEA Level 3

Tools

Radiology Information System

Job description

Auckland Radiology is recruiting a Permanent, full-time Medical Receptionist/Booking Administrator to join our Whangārei team. You will provide frontline reception, schedule imaging appointments, and input details into the RIS, ensuring smooth patient flow and accurate records.

The ideal candidate has superb communication, excellent organisational skills, and a commitment to privacy. NZ work rights required; sponsorship for admin roles is not available.