Radiology Booking Specialist

Te Whatu Ora - Health New Zealand; Dunedin; On-site; NZD 77,000 - 80,000; Full time

Job summary

Health New Zealand | Te Whatu Ora – Southern invites applications for a Service Booking Administrator in Radiology. This permanent full-time role supports the Radiology service with fast, accurate booking and administrative tasks, ensuring referrals are receipted and waitlists updated.

You will work with a friendly team, handle patient interactions, protect privacy, and prioritise competing demands while maintaining attention to detail.

Qualifications

• Two years in a busy administration role.
• Typing speed above 65 words per minute.
• Strong MS Word, Excel and Outlook skills.
• Excellent data entry and attention to detail.
• Flexible, organized and able to handle confidential information.

Responsibilities

• Process referrals for Radiology via Southern electronic systems, email, and mail daily.
• Check patient eligibility criteria and obtain additional information when necessary.
• Check booking forms for completeness and source missing information from systems or clinicians.
• Load patients into the waitlist with procedure, admission, tests and dates as known.
• Ensure data is added per departmental guidelines.
• Monitor waitlists and escalate cases that exceed guidelines to clinicians and management.
• Protect patient information in compliance with the Privacy Act.

Skills

Typing 65 wpm

Microsoft Office

Data entry

Attention to detail

Time management

Customer service

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Health New Zealand | Te Whatu Ora – Southern invites applications for a Service Booking Administrator in Radiology. This permanent full-time role supports the Radiology service with fast, accurate booking and administrative tasks, ensuring referrals are receipted and waitlists updated.

You will work with a friendly team, handle patient interactions, protect privacy, and prioritise competing demands while maintaining attention to detail.