Radiology Front Desk & Booking Coordinator

Auckland Radiology Group; Auckland; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

5 weeks annual leave

Up to 5 days domestic leave annually

Southern Cross health insurance

KiwiSaver employer contributions

Continuing Professional Development

Employee Assistance Programme (EAP)

Branded wardrobe

Job summary

Auckland Radiology invites applications for a permanent, full-time Medical Receptionist / Booking Administrator at the Whangārei Te Tai Tokerau clinic. The role combines reception duties with booking imaging appointments and RIS data entry, supporting patient care from arrival to follow-up.

Successful candidates will have strong communication, customer service, and organisational skills, with a commitment to privacy and confidentiality. NZ work rights are required; sponsorship is not offered.

Qualifications

• Excellent verbal and written communication across diverse people.
• Demonstrated delivery of excellent customer service.
• Strong organisational skills and ability to prioritise workload.
• Absolute discretion and privacy compliance per company procedures and laws.
• Proficient navigation of computer systems; RIS experience is an advantage.
• Preferred minimum qualification NCEA Level 3 (or equivalent).

Responsibilities

• Provide frontline reception and booking coordination for imaging appointments.
• Input patient data into RIS and maintain accurate medical/personal records.
• Identify funding pathways and apply ACC funding protocols where applicable.
• Liaise with clinical staff and referrers to ensure appointments run to schedule.
• Maintain patient confidentiality and secure handling of documents.

Skills

Communication skills

Customer service

Organisational skills

Discretion & confidentiality

Computer literacy

RIS experience (advantage)

Education

NCEA Level 3

Tools

RIS (Radiology Information System)

Job description

Auckland Radiology invites applications for a permanent, full-time Medical Receptionist / Booking Administrator at the Whangārei Te Tai Tokerau clinic. The role combines reception duties with booking imaging appointments and RIS data entry, supporting patient care from arrival to follow-up.

Successful candidates will have strong communication, customer service, and organisational skills, with a commitment to privacy and confidentiality. NZ work rights are required; sponsorship is not offered.