Permanent Trade Sales Support Specialist - Customer Focused

Carters; Bay of Plenty; On-site; NZD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

KiwiSaver

Company store discounts

Career development

Job summary

CARTERS Tauranga Branch is seeking a versatile Trade Sales Support team member to act as the vital link between trade customers, Account Managers, and the branch. You will ensure orders are placed, queries resolved, and every customer leaves satisfied with a great experience.

This permanent full-time role requires you to excel in sales administration, multi-tasking, and delivering high-quality service while supporting the growth of our trade business.

Qualifications

• Experience in sales support or administration roles.
• Strong written and verbal communication skills.
• Excellent organisational and time-management abilities.
• Proficient with computer systems and standard office software.

Responsibilities

• Process trade customer orders accurately and resolve issues to ensure satisfaction.
• Collaborate with transportation partners to arrange delivery for trade customers.
• Track back orders to ensure follow-up and fulfilment.
• Prepare sales documentation and load orders while delivering excellent customer service.

Skills

Sales administration

Customer service

Order processing

Time management

Communication

Job description

CARTERS Tauranga Branch is seeking a versatile Trade Sales Support team member to act as the vital link between trade customers, Account Managers, and the branch. You will ensure orders are placed, queries resolved, and every customer leaves satisfied with a great experience.

This permanent full-time role requires you to excel in sales administration, multi-tasking, and delivering high-quality service while supporting the growth of our trade business.