Automotive Parts Customer Service Specialist - Trade Desk

SmartRecruiters, Inc.; Tauranga; On-site; NZD 48,000 - 62,000; Full time

Benefits offered by this job

Birthday off

Volunteer day

Free breakfast

Competitive salary & incentives

Staff discounts

Flat structure

Career growth opportunities

Job summary

Bapcor New Zealand is looking for a Customer Service Representative at BNT Tauriko. The role involves serving trade customers both at the counter and via phone, helping customers select the right parts, and processing orders accurately.

Ideal candidates have customer service experience in automotive or trade, good computer skills with basic Excel, and a team-first attitude in a fast-paced environment.

Qualifications

• Customer service experience in automotive or trade is a plus.
• Strong communication and a positive, can-do attitude.
• Able to work in a fast-paced environment and stay accurate.
• Basic computer skills; Microsoft Excel is advantageous.

Responsibilities

• Serve trade customers at the counter and over the phone.
• Help customers find the right vehicle parts and solutions.
• Pick, pack and process customer orders accurately.
• Spot opportunities to upsell or recommend related products.
• Build strong relationships with our loyal customer base.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Time management

Tools

Excel

Job description

Bapcor New Zealand is looking for a Customer Service Representative at BNT Tauriko. The role involves serving trade customers both at the counter and via phone, helping customers select the right parts, and processing orders accurately.

Ideal candidates have customer service experience in automotive or trade, good computer skills with basic Excel, and a team-first attitude in a fast-paced environment.