Trade Sales Support Specialist – Permanent FT

CARTERS; Tauranga; On-site; NZD 48,000 - 72,000; Full time

Benefits offered by this job

Permanent full-time

Competitive compensation

Health and Superannuation benefits

Store purchasing privileges

Career development opportunities

Job summary

CARTERS Tauranga is seeking a proactive Trade Sales Support team member to link our trade customers, Account Managers, and the branch, ensuring orders are placed, queries resolved and customers receive a superb experience.

You will excel as a versatile sales administrator, handling orders, deliveries, back-order tracking and sales documentation, while delivering outstanding service daily. This role offers stability and career growth at CARTERS Tauranga.

Qualifications

• Experience in customer service or sales-related roles.
• Ability to process orders and resolve queries.
• Coordinate with logistics/transport partners to ensure timely delivery.

Responsibilities

• Process customer orders accurately and promptly resolve issues.
• Collaborate with transportation partners for delivery to trade customers.
• Track back orders for follow-up and fulfilment.
• Deliver excellent customer service and complete sales documentation.

Skills

Administration

Multi-tasking

Time management

Communication

Interpersonal skills

Team player

Customer service

Sales support

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

CARTERS Tauranga is seeking a proactive Trade Sales Support team member to link our trade customers, Account Managers, and the branch, ensuring orders are placed, queries resolved and customers receive a superb experience.

You will excel as a versatile sales administrator, handling orders, deliveries, back-order tracking and sales documentation, while delivering outstanding service daily. This role offers stability and career growth at CARTERS Tauranga.