Outpatient Scheduler & Admin Support

North Island - Bay of Plenty Rotorua; Rotorua; On-site; NZD 52,000 - 67,000; Full time

Job summary

Health New Zealand | Te Whatu Ora Lakes is seeking an Outpatient Administration Support to book appointments and manage waitlists in Rotorua. You will support a busy referral centre and front desk, adapting to video and phone clinics to minimise travel for patients.

Join a collaborative team of 25 administrators within a growing outpatient service, delivering timely scheduling and high-quality patient care in a supportive environment.

Qualifications

• 3-5 years experience in administrative function.
• Exceptional time management and prioritisation.
• Experience supporting busy front-desk and scheduling tasks.

Responsibilities

• Book Outpatient appointments and manage waitlists.
• Manage front reception and scheduling for referrals.
• Coordinate video conference and phone appointments.

Skills

Time management

Teamwork

Typing speed

Adaptable

Under pressure

Tools

Microsoft Office

Job description

Health New Zealand | Te Whatu Ora Lakes is seeking an Outpatient Administration Support to book appointments and manage waitlists in Rotorua. You will support a busy referral centre and front desk, adapting to video and phone clinics to minimise travel for patients.

Join a collaborative team of 25 administrators within a growing outpatient service, delivering timely scheduling and high-quality patient care in a supportive environment.