Booking & Scheduling Administrator - Fixed Term

New Zealand Government Joba; Auckland; On-site; NZD 18,000 - 24,000; Part time

Benefits offered by this job

Flexible hours

Fixed-term contract

Job summary

Health New Zealand Waitematā is seeking a Booking and Scheduling Administrator to support paediatric services at Waitākere Hospital. The role is 0.3 FTE on a fixed-term basis until 30 June 2027, with flexible hours to fit two 6-hour days or three 4-hour days per week.

You will schedule outpatient clinics for paediatricians and nurse specialists, manage waitlists, and coordinate with whānau to arrange appointments.

Qualifications

• Experience in an administrative role, preferably within health sector.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Positive, customer-focused attitude.
• Ability to prioritise and manage multiple tasks.
• Confidence working with a range of computer systems and applications.

Responsibilities

• Schedule outpatient clinics for paediatricians and nurse specialists.
• Manage waitlists and coordinate appointment scheduling.
• Liaise with whānau to arrange appointments and provide updates.

Skills

Administrative experience

Communication skills

Attention to detail

Customer-focused

Task prioritisation

Computer literacy

Tools

iPM system

Job description

Booking and Scheduling Administrator | Child Health Waitākere Hospital

0.3 FTE Fixed term ending 30 June 2027

Join an enthusiastic, highly organised and motivated team committed to delivering excellent care for tamariki and whānauShare in our organisational values and promise statement Best Care for EveryoneContribute to improving access to Paediatric healthcare services across WaitematāHealth New Zealand | Te Whatu Ora is an organisation firmly grounded in the principles of Te Tiriti o Waitangi and committed to building a health system that serves all New Zealanders.

About the Role

As a member of the Booking and Scheduling team, you will schedule outpatient clinics for Paediatricians and Nurse Specialists, manage waitlists, and liaise with whānau requiring appointments. Knowledge and skills using the iPM (integrated patient management) system is advantageous but not essential, as comprehensive training and ongoing support will be provided. We offer flexibility in how the hours are worked, either two 6-hour days or three 4-hour days per week.

About Us

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitākere, and Rodney areas. It has the largest population of any district health area. Child Health is a growing and dynamic service within Waitematā, providing care to tamariki and whānau across the region. This is an opportunity to join a supportive team where administration staff play a vital role in connecting tamariki and their whānau with the healthcare services they need.

About you

• Experience in an administrative role, preferably within the health sector
• Excellent written and verbal communication skills
• Strong attention to detail and accuracy
• A positive, customer-focused attitude
• The ability to effectively prioritise and manage multiple tasks
• Confidence working with a range of computer systems and applications

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a diverse and inclusive workforce, enabling us to better understand, support, and serve the communities we work with.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.