Radiology Scheduler - Administration Support

CGR Services; Bay of Plenty; On-site; NZD 35,000 - 52,000; Part time

Benefits offered by this job

Subsidised gym membership

Wellbeing program

Job summary

Health New Zealand | Te Whatu Ora in Whakatāne is seeking an experienced Administrator to join the Radiology Department on a permanent, part-time basis (0.6FTE). You will ensure patients are booked and supported throughout their Radiology journey, handling referrals, scheduling, and inquiries with accuracy.

The role requires strong admin experience, excellent communication and organisational skills, and meticulous data entry.

Qualifications

• A National Certificate in Business Administration and Computing Level 1, or equivalent.
• Previous administration experience and strong computer skills.
• Exceptional telephone and communication skills.
• Excellent organisational skills and the ability to prioritise competing demands.
• A high level of accuracy and attention to detail.

Responsibilities

• Processing referrals and arranging patient bookings in a timely and accurate manner.
• Managing patient scheduling and ensuring bookings follow departmental processes and protocols.
• Managing incoming calls and responding to patient and external enquiries.
• Monitoring worklists and prioritising patients in line with Ministry of Health timeframes.
• Following up patients who do not attend their appointments.
• Completing data entry, audits and other clerical and administrative duties.
• Working closely with the wider Radiology team to manage urgent booking requirements.

Skills

Telephone skills

Communication skills

Organisational skills

Prioritisation

Attention to detail

Education

National Certificate in Business Administration and Computing Level 1

Job description

Whakatāne Hospital,Permanent, part time position - 0.6FTE, subsidised onsite hospital gym membership and well being program Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We have an exciting opportunity for an experienced Administrator to join the team within the Radiology Department at Whakatāne Hospital. As part of this busy team, you will play an important role in ensuring patients are booked and supported through their Radiology journey.

• Processing referrals and arranging patient bookings in a timely and accurate manner
• Managing patient scheduling and ensuring bookings follow departmental processes and protocols
• Managing incoming calls and responding to patient and external enquiries
• Monitoring worklists and prioritising patients in line with Ministry of Health timeframes
• Following up patients who do not attend their appointments
• Completing data entry, audits and other clerical and administrative duties
• Working closely with the wider Radiology team to manage urgent booking requirements

To view the position description, click here.

About you

• A National Certificate in Business Administration and Computing Level 1, or equivalent
• Previous administration experience and strong computer skills
• Exceptional telephone and communication skills
• Excellent organisational skills and the ability to prioritise competing demands
• A high level of accuracy and attention to detail

If you enjoy working with people, are highly organised and take pride in providing quality and accurate service, we would love to hear from you.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

Radiology Scheduler - Administration Support • Bay of Plenty, North Island, NZ