Patient Access & Appointment Coordinator

New Zealand Government; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking skilled Administrators to join the Referral & Appointment Centre, supporting Counties Manukau Clinical Services. You will handle patient referrals, first specialist appointments and elective surgical bookings while assisting clinicians, nurses and managers.

This full-time role is based in a fast-paced healthcare environment with a 40-hour work week from Monday to Friday, offering opportunities to grow healthcare administration skills and work with a

Qualifications

• Excellent verbal and written communication
• Strong time management and organisational abilities
• Experience in customer-focused administration, preferably healthcare
• Experience working in a large and diverse team

Responsibilities

• Handle patient referrals and first specialist appointments
• Manage elective surgical bookings and appointment flow
• Communicate with patients and whānau while coordinating with clinicians, nurses and managers

Skills

Communication skills

Time management

Interpersonal skills

Customer service

Tools

MS Office Suite

Job description

Health New Zealand | Te Whatu Ora is seeking skilled Administrators to join the Referral & Appointment Centre, supporting Counties Manukau Clinical Services. You will handle patient referrals, first specialist appointments and elective surgical bookings while assisting clinicians, nurses and managers.

This full-time role is based in a fast-paced healthcare environment with a 40-hour work week from Monday to Friday, offering opportunities to grow healthcare administration skills and work with a