Compassionate Community Support Advocate (Hybrid/Remote)

Placements24; Queenstown; Híbrido; NZD 21.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical aid

Professional development

Competitive salary

Descripción de la vacante

Our client, a charitable organization, seeks a compassionate Community Support Worker for Queenstown (Eastern Cape) operations. The role involves direct community engagement and potential remote or hybrid administrative work to support client follow-ups.

Responsibilities include needs assessments, connecting clients with services, offering emotional support, and maintaining confidential records. Requires relevant social work/related qualification and strong interpersonal skills.

Formación

• Relevant qualification in Social Work, Community Development, Psychology, or a related field; equivalent experience will be considered.
• Proven experience in a support role, preferably within a community or social services setting.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust.
• Strong empathy, patience, and a non-judgmental attitude.
• Proficiency in basic computer skills, including Microsoft Office, for record-keeping.
• Ability to work independently and as part of a team.
• Knowledge of local resources and social services available in Queenstown and the Eastern Cape is advantageous.

Responsabilidades

• Provide direct support and assistance to individuals and families in need within the community.
• Conduct needs assessments to identify specific challenges and required resources.
• Connect clients with relevant social services, healthcare providers, and educational opportunities.
• Offer emotional support, counseling, and guidance to individuals navigating difficult circumstances.
• Assist clients with practical tasks such as form completion, appointment scheduling, and accessing essential services.
• Maintain confidential client records and document all interactions and progress.
• Collaborate with other service providers and agencies to ensure a coordinated approach to client care.
• Organize and facilitate community workshops and information sessions on relevant topics.
• Advocate for clients' needs within various systems and institutions.
• Participate in team meetings and contribute to program development and improvement.

Conocimientos

Empathy and communication

Interpersonal skills

Independent worker

Educación

Relevant qualification in Social Work / Community Development

Herramientas

Microsoft Office

Descripción del empleo

Our client, a charitable organization, seeks a compassionate Community Support Worker for Queenstown (Eastern Cape) operations. The role involves direct community engagement and potential remote or hybrid administrative work to support client follow-ups.

Responsibilities include needs assessments, connecting clients with services, offering emotional support, and maintaining confidential records. Requires relevant social work/related qualification and strong interpersonal skills.