Remote Community Support & Advocacy Specialist

Placements24; Queenstown; Remote; NZD 34,000 - 44,000; Full time

Benefits offered by this job

Remote work option

Professional development opportunities

Regular supervision and collaborative虚

Job summary

Placements24 is seeking a compassionate Remote Community Support Worker to provide emotional support and guidance to clients navigating social challenges from home. You will assist with accessing resources, applications for aid, and advocacy with service providers.

A strong focus on empathy and clear communication is essential. The role emphasizes independent work, reliability, and a proactive approach to problem-solving while maintaining confidential records and collaborating virtually with a

Qualifications

• Diploma or certificate in Social Work, Counselling, Community Development or related field.
• Bachelor’s degree preferred.
• Minimum 2 years in a client-facing support role with vulnerable populations.

Responsibilities

• Provide emotional support and counselling to clients facing challenges.
• Assist clients in accessing community resources and housing or legal aid.
• Help clients navigate applications for government benefits and other assistance.
• Advocate for clients with service providers and agencies.
• Maintain confidential client records and coordinate with other staff.

Skills

Active listening

Empathy

Verbal communication

Written communication

Problem solving

Digital record keeping

Online communication tools

Education

Diploma or certificate in Social Work / Counselling / Community Development

Bachelor’s degree (preferred)

Tools

Zoom

Teams

Online collaboration tools

Job description

Placements24 is seeking a compassionate Remote Community Support Worker to provide emotional support and guidance to clients navigating social challenges from home. You will assist with accessing resources, applications for aid, and advocacy with service providers.

A strong focus on empathy and clear communication is essential. The role emphasizes independent work, reliability, and a proactive approach to problem-solving while maintaining confidential records and collaborating virtually with a