Community Support Worker

Placements24; Queenstown; Hybrid; NZD 21.000 - 34.000; Vollzeit

Benefits dieser Stelle

Medical aid

Professional development

Competitive salary

Zusammenfassung

Our client, a charitable organization, seeks a compassionate Community Support Worker for Queenstown (Eastern Cape) operations. The role involves direct community engagement and potential remote or hybrid administrative work to support client follow-ups.

Responsibilities include needs assessments, connecting clients with services, offering emotional support, and maintaining confidential records. Requires relevant social work/related qualification and strong interpersonal skills.

Qualifikationen

• Relevant qualification in Social Work, Community Development, Psychology, or a related field; equivalent experience will be considered.
• Proven experience in a support role, preferably within a community or social services setting.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust.
• Strong empathy, patience, and a non-judgmental attitude.
• Proficiency in basic computer skills, including Microsoft Office, for record-keeping.
• Ability to work independently and as part of a team.
• Knowledge of local resources and social services available in Queenstown and the Eastern Cape is advantageous.

Aufgaben

• Provide direct support and assistance to individuals and families in need within the community.
• Conduct needs assessments to identify specific challenges and required resources.
• Connect clients with relevant social services, healthcare providers, and educational opportunities.
• Offer emotional support, counseling, and guidance to individuals navigating difficult circumstances.
• Assist clients with practical tasks such as form completion, appointment scheduling, and accessing essential services.
• Maintain confidential client records and document all interactions and progress.
• Collaborate with other service providers and agencies to ensure a coordinated approach to client care.
• Organize and facilitate community workshops and information sessions on relevant topics.
• Advocate for clients' needs within various systems and institutions.
• Participate in team meetings and contribute to program development and improvement.

Kenntnisse

Empathy and communication

Interpersonal skills

Independent worker

Ausbildung

Relevant qualification in Social Work / Community Development

Tools

Microsoft Office

Jobbeschreibung

About the Role

Our client, a respected charitable organization focused on providing essential support services, is looking for a compassionate and dedicated Community Support Worker for their Queenstown, Eastern Cape operations. This role is integral to assisting individuals and families facing various challenges, offering practical help and emotional support. The ideal candidate will possess empathy, strong communication skills, and a commitment to empowering community members. While the role primarily involves direct community engagement, there is potential for a remote or hybrid aspect in administrative tasks and client follow-ups, offering flexibility. You will be a vital link, ensuring individuals receive the necessary assistance to improve their quality of life within the Eastern Cape region. This is a rewarding opportunity to make a tangible difference in people's lives.

Key Responsibilities

• Provide direct support and assistance to individuals and families in need within the community.
• Conduct needs assessments to identify specific challenges and required resources.
• Connect clients with relevant social services, healthcare providers, and educational opportunities.
• Offer emotional support, counseling, and guidance to individuals navigating difficult circumstances.
• Assist clients with practical tasks such as form completion, appointment scheduling, and accessing essential services.
• Maintain confidential client records and document all interactions and progress.
• Collaborate with other service providers and agencies to ensure a coordinated approach to client care.
• Organize and facilitate community workshops and information sessions on relevant topics.
• Advocate for clients' needs within various systems and institutions.
• Participate in team meetings and contribute to program development and improvement.

Requirements

• Relevant qualification in Social Work, Community Development, Psychology, or a related field; equivalent experience will be considered.
• Proven experience in a support role, preferably within a community or social services setting.
• Excellent interpersonal and communication skills, with the ability to build rapport and trust.
• Strong empathy, patience, and a non-judgmental attitude.
• Proficiency in basic computer skills, including Microsoft Office, for record-keeping.
• Ability to work independently and as part of a team.
• Knowledge of local resources and social services available in Queenstown and the Eastern Cape is advantageous.
• Willingness to conduct home visits and engage with clients in their environment.
• A commitment to upholding the values and mission of our client.
• Flexibility to adapt to potential remote or hybrid work arrangements for administrative duties.

Benefits

Our client offers a competitive salary, comprehensive benefits including medical aid, and opportunities for professional development. This role offers a chance to make a profound impact on individuals' lives within the Queenstown community. While fieldwork is essential, there may be flexibility for administrative tasks to be performed remotely, contributing to a balanced hybrid or potentially remote work structure. Join our client and be a beacon of support in the Eastern Cape.