Community Empowerment & Support Advisor

Placements24; Queenstown; On-site; NZD 19,000 - 26,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Job summary

Placements24 is seeking a proactive and empathetic Community Support Officer for its Queenstown-based team in the Eastern Cape. The role focuses on delivering direct support to individuals and families facing social challenges, ensuring access to resources and services.

The position is office-based with local travel within Queenstown and surrounding districts, requiring collaboration with service providers and government agencies to improve outcomes for the community.

Qualifications

• A relevant diploma or degree in Social Work, Community Development, or a related field.
• Minimum of 3 years of experience in a similar role within the Community & Social Care sector.
• Demonstrated understanding of the social and economic challenges faced by communities in the Eastern Cape.

Responsibilities

• Assess the needs of individuals and families requiring support.
• Develop and implement personalized support plans tailored to client needs.
• Provide guidance and assistance in accessing social services, housing, employment, and healthcare.
• Conduct regular follow-ups to monitor client progress and well-being.
• Act as a liaison between clients and various service providers, government agencies, and community organizations.
• Organize and facilitate community workshops and support groups.
• Maintain accurate and confidential client records and documentation.
• Respond to client inquiries and manage emergent issues effectively.
• Advocate for clients' rights and needs within the community.
• Collaborate with team members to enhance service delivery and program effectiveness.

Skills

Communication skills

Interpersonal skills

Problem-solving

Empathy

Organizational skills

Education

Diploma/degree in Social Work or related field

Tools

Microsoft Office Suite

Job description

Placements24 is seeking a proactive and empathetic Community Support Officer for its Queenstown-based team in the Eastern Cape. The role focuses on delivering direct support to individuals and families facing social challenges, ensuring access to resources and services.

The position is office-based with local travel within Queenstown and surrounding districts, requiring collaboration with service providers and government agencies to improve outcomes for the community.