Hybrid Social Support Navigator Empowering Communities

Placements24; Queenstown; Hybrid; NZD 34,000 - 55,000; Full time

Benefits offered by this job

Hybrid work arrangement

Professional development opportunities

Supportive team environment

Community impact

Flexible schedule

Job summary

Placements24 is seeking a compassionate Social Support Navigator to assist individuals and families in Queenstown, Eastern Cape. The role guides clients through social, health, and welfare systems, delivering practical support and advocacy in a hybrid arrangement.

You'll assess needs, connect clients with resources, document progress, and liaise with local agencies. The position balances remote caseload management with on-site meetings and community engagement, offering meaningful community

Qualifications

• Qualification in Social Work, Community Development, or related field preferred.
• Experience in social support, case management, or client navigation.
• Strong interpersonal and empathetic listening skills.

Responsibilities

• Assess client needs and develop personalized support plans.
• Identify and connect clients with relevant community resources, social services, and healthcare providers.
• Provide guidance and support to clients in navigating service systems and application processes.
• Monitor client progress and follow up to ensure needs are met and goals are achieved.
• Maintain accurate, confidential client records and document all interventions.
• Liaise with local agencies, non-profits, and government bodies in Queenstown to coordinate services.
• Advocate for client needs and rights within various support structures.
• Educate clients about available services and their entitlements.
• Participate in team meetings and contribute to service improvement initiatives.
• Manage a caseload effectively, prioritizing tasks and ensuring timely follow-up.

Job description

Placements24 is seeking a compassionate Social Support Navigator to assist individuals and families in Queenstown, Eastern Cape. The role guides clients through social, health, and welfare systems, delivering practical support and advocacy in a hybrid arrangement.

You'll assess needs, connect clients with resources, document progress, and liaise with local agencies. The position balances remote caseload management with on-site meetings and community engagement, offering meaningful community