Administrative Assistant - Community Services

Placements24; Queenstown; Hybrid; NZD 19,000 - 28,000; Full time

Benefits offered by this job

Hybrid work model

Professional development opportunities

Job summary

Placements24 is seeking an Administrative Assistant to support community services in Queenstown. The role involves handling scheduling, client intake, and records management in a hybrid setting, with opportunities to assist events and outreach.

The ideal candidate will have prior admin experience, strong organizational skills, and a patient, empathetic approach. Proficiency in MS Office and a relevant admin qualification are preferred.

Qualifications

• Experience in an administrative role, preferably within a non-profit or community services setting.
• Excellent organizational and time management skills are required.
• Strong interpersonal and communication abilities with a patient and empathetic approach.

Responsibilities

• Provide administrative support to the community services team in Queenstown.
• Manage appointment scheduling, client intake processes, and program registration.
• Maintain accurate and confidential client records and program databases.
• Handle incoming and outgoing correspondence, including emails, calls, and mail.
• Assist in organizing community events, workshops, and outreach activities.
• Prepare reports, presentations, and program materials.
• Coordinate with volunteers, partners, and external agencies.
• Assist with basic financial tasks such as processing donations and reimbursements.
• Ensure compliance with organizational policies and data protection regulations.

Skills

Organizational skills

Time management

Interpersonal communication

Discretion & confidentiality

Education

Administrative qualification/certificate

Tools

Microsoft Office Suite

Job description

About the Role

Our client, a reputable organization dedicated to community development in **Queenstown, Eastern Cape**, is seeking a compassionate and organized Administrative Assistant. This role is vital for supporting the daily operations of their community service programs, ensuring efficient communication and record-keeping. You will act as a key point of contact for clients, volunteers, and stakeholders, contributing to the positive impact of the organization within the **Queenstown** community. This hybrid position offers a balanced approach, allowing for both collaborative work in the office and the flexibility to work remotely on certain days. We are looking for an individual with strong administrative skills and a genuine desire to contribute to social well-being.

Key Responsibilities

• Provide administrative support to the community services team in **Queenstown**.
• Manage appointment scheduling, client intake processes, and program registration.
• Maintain accurate and confidential client records and program databases.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Assist in organizing community events, workshops, and outreach activities.
• Prepare reports, presentations, and program materials.
• Coordinate with volunteers, partners, and external agencies.
• Manage office supplies, equipment, and maintain a tidy and organized workspace.
• Assist with basic financial tasks, such as processing donations and expense reimbursements.
• Ensure compliance with organizational policies and data protection regulations.
• Support the team in various administrative tasks to ensure smooth program delivery.

Requirements

• Previous experience in an administrative role, preferably within a non-profit or community services setting.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal and communication skills, with a patient and empathetic approach.
• Ability to handle sensitive information with discretion and confidentiality.
• Experience working with diverse community groups is advantageous.
• Familiarity with the **Queenstown, Eastern Cape** area is a plus.
• Ability to adapt to a hybrid work model, balancing office and remote duties.
• A relevant administrative qualification or certificate is preferred.

Benefits

This role offers a competitive salary and the reward of contributing to meaningful community initiatives in **Queenstown, Eastern Cape**. Our client provides opportunities for professional development, access to a supportive team environment, and a chance to make a tangible difference. The hybrid work arrangement promotes a healthy work-life balance. Join an organization that values its employees and the communities it serves.