Clinical Administration Support (0.8 FTE) Wairau

Health New Zealand - Te Whatu Ora Nelson Marlborough; Blenheim; Presencial; NZD 40.000 - 56.000; A tiempo parcial

Descripción de la vacante

Health New Zealand | Te Whatu Ora is seeking a Clinical Administration Support to join the Referral Centre at Wairau Hospital. The role involves handling referrals, data entry, and maintaining processes to support clinical teams and ensure efficient patient flow.

This permanent, part-time position (0.8 FTE) is 64 hours per fortnight, Monday to Friday, with hours between 7.00AM and 5.00PM. Proficiency in MS Office, strong interpersonal skills, and patient confidentiality are essential.

Formación

• Excellent interpersonal skills and a passion for delivering high level customer service.
• Competent typist with good knowledge of MS Office Suite.
• Empathetic and respectful of patient confidentiality.
• Ability to manage a busy workload; knowledge of medical terminology is a bonus.

Responsabilidades

• Prepare referrals by acknowledging receipt.
• Input referrals into the patient management system.
• Update the status of referrals after triage.
• Field enquiries from staff, clinicians and external referrers.
• Review reporting information to ensure targets are met.

Conocimientos

Interpersonal skills

Customer service

Competent typist

MS Office proficiency

Herramientas

MS Office

Descripción del empleo

Clinical Administration Support, Wairau Hospital, PermanentPart-Time

We offer very real and meaningful work in a supportive and collegial team environment. Your day will be fast paced and varied, and you will be a critical part of a team delivering a great service to our community. Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Clinical Administration Support in the Referral Centre, you will be working within a high performing team undertaking a range of duties to support the administration of external and interdepartmental referrals.

• Preparing referrals by acknowledging receipt.
• Inputting referrals into our patient management system.
• Updating the status of referrals post triage.
• Fielding enquiries from staff, clinicians and external referrers.
• Reviewing and acting on reporting information to ensure targets are met.

It is a permanent part-time role, working 64 hours per fortnight (0.8 FTE) Monday to Friday. Hours are between 7.00AM to 5.00PM which will be discussed with the successful candidate.

About the Team/Service/Location

Our team of Clinical Administration plays a vital role in ensuring the smooth operation of our healthcare facilities. By providing essential administrative and secretarial assistance, we enable clinical teams to focus on delivering exceptional patient care. From coordinating schedules to managing documentation, we are the backbone of the hospital's daily operations. We provide a great place to work with professional development and career growth opportunities, job security, and workplace wellness programmes.

For more information on living and working in Wairau click here.

About you

• Have a bright, outgoing personality and will possess excellent interpersonal skills and a passion for delivering a consistently high level of customer service.
• Be a competent typist and possess a sound knowledge of the MS Office Suite.
• Be highly empathetic and respect the importance of maintaining patient confidentiality.
• Have demonstrated the ability to manage a busy workload. Knowledge of medical terminology would be an advantage, but is not essential.

The successful candidate must be eligible to work in New Zealand or hold a valid NZ visa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and serve our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.