Client Support & Scheduling Coordinator

Accessable; Ōtara-Papatoetoe; On-site; NZD 50,000 - 65,000; Full time

Job summary

Accessable in Auckland is seeking a motivated Coordinator to join our Client Support team. You will coordinate clients across housing, vehicle, equipment, and service solutions, ensuring exceptional client-centric service and accurate scheduling for technicians.

You will manage calls, assist health professionals and assessors, and keep CRM records up to date while supporting invoicing and collaborative teamwork in a fast-paced environment.

Qualifications

• Proven experience in administration, customer service and scheduling.
• Strong communication and organisational skills.
• Experience using CRM systems and Microsoft Office.
• Ability to learn new processes quickly.
• Empathetic, patient and team oriented.

Responsibilities

• Coordinate clients across housing, vehicle, equipment and service solutions.
• Provide accurate scheduling support for technicians.
• Handle high-volume calls with professionalism.
• Assist health professionals and assessors with queries.
• Maintain accurate records in CRM and databases.
• Support invoicing and cross-team collaboration.

Skills

Administration

Scheduling

Customer service

Communication

Problem-solving

Multitasking

Attention to detail

Teamwork

Empathy

Learning quickly

Tools

CRM systems

Microsoft Office

Data entry

Job description

Accessable in Auckland is seeking a motivated Coordinator to join our Client Support team. You will coordinate clients across housing, vehicle, equipment, and service solutions, ensuring exceptional client-centric service and accurate scheduling for technicians.

You will manage calls, assist health professionals and assessors, and keep CRM records up to date while supporting invoicing and collaborative teamwork in a fast-paced environment.